Q. What is your standard lead time?
A. Generally, we have a six-week lead time, but we will always work to meet the deadlines for your business. Our wagons are hand-built individually by local craftsmen and production is based on a first-come, first-served basis. The lead time for construction and customization of your wagon(s) is usually shorter in the fall than in the spring. Read more about our process and wagons for sale here.
Q. How many guests does a wagon sleep?
A. Our standard configuration sleeps four on a resort king bed and one set of bunk beds. However, additional custom configurations can sleep six comfortably with a resort king and two sets of bunks, or sleep a total of eight guests with four sets of bunk beds.
Q. Do you have a minimum requirement for orders?
A. No, we will build and customize one wagon or as many as a property needs.
Q. Do you offer a volume discounts?
A. We are always pleased to discuss the best value for you, so please email us for additional information.
Q. Can we customize our wagons?
A. Yes, in fact just about every wagon we build is customized in some way based on our available standard features and options. We work closely with each client to build them exactly the right wagon configurations to serve their guests.
Q. How do we care for the canvas for longevity?
A. There are two critical factors in the long-term care of canvas. First, it is important that the canvas be tied down properly in order to prevent loose ends from being whipped by the wind. Second, we recommend tarping the wagon in the off season to reduce the amount of wear and tear from UV rays and weather. We offer 24′ x 26′ tarp as an option.
Q. What is the expected lifespan of the canvas?
A. With proper care and normal weather conditions the wagon canvas is expected to last a minimum of five years. Canvases can easily be replaced.
Q. Do you offer a warranty on the wagons for sale?
A. We warranty all defects in materials and workmanship for a one-year period after delivery. Full details are in the purchase agreement.
Q. Do you sell wagons for sale internationally?
A. Yes, please email us for additional information.
Q. How do you calculate shipping?
A. All shipping originates from Bloomington, ID and is calculated on distance and quantity, please email us for additional information.
Q. Are the wagons manufactured in the USA?
A. Absolutely. Our wagons are custom built in the USA by local craftsman using materials that are all domestically produced. Read more about our wagons for sale here.
Q. What are the dimensions of the wagons for sale?
A. Guests are usually pleasantly surprised by how large our wagons are. 22-feet long x 10-feet wide x 12.5-feet high.